One payment
PullCue Pro — $19 once, yours forever. The charge is USD 19 for unlimited collection records and CSV export. There is no subscription, trial conversion, automatic renewal, shipping charge, or physical delivery. Stripe displays the amount before you pay. Your bank may separately apply currency-conversion or other card fees. The intended statement descriptor is PULLCUE.
Delivery and recovery
After Stripe confirms successful payment, return to PullCue's success page so the server can verify your purchase and unlock Pro. If the comic you tried to add is still saved as a pending addition on that browser, PullCue saves it once after verification. Canceling checkout leaves your collection intact. A failed or incomplete payment does not unlock Pro.
On a new device or after cookie clearing, use Restore Pro with the same purchase email. Follow the emailed link within 15 minutes. It restores purchase access only. Your local collection requires your own archive; it is not stored in Stripe. If verification is unavailable, keep your receipt and contact support@pullcue.com instead of purchasing again.
Refunds
Request a full refund by emailing support@pullcue.com within 30 days of purchase. Include your purchase email, approximate purchase date, and receipt reference if available; never include your card number. The merchant will verify the purchase and return an approved refund through Stripe to the original payment method. Bank processing times vary; a support response or refund initiation does not mean the funds have already arrived.
After a refund or payment reversal, Pro access ends. Local collection records are not deleted or hidden. Free features and manual archive portability remain available, while further additions above 150 records and CSV export require an active Pro purchase. A payment dispute also blocks Pro verification; contact support if the dispute is resolved and access needs review. Requests outside 30 days are reviewed for billing errors, non-delivery, and rights available under applicable law. This policy does not limit mandatory consumer rights.
No cancellation needed
There is no recurring bill to cancel. Closing the app, clearing cookies, or deleting collection data does not request a refund. Use the contact procedure above for refund or payment concerns.